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AI Solutions2024
Besity Care — AI Patient Support & Content System
An AI-powered Arabic patient support chatbot and automated social media content engine for Besity Care — handling 85% of patient inquiries 24/7 and generating weekly content plans for 3 platforms.
Besity Care
Alexandria, Egypt
6 weeks
Results & Impact
85%
Patient Inquiries Automated
24/7
Patient Support Coverage
5x
Content Output Increase
40%
Follower Growth (3 months)
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The Challenge
Besity Care's small team was overwhelmed by repetitive patient questions via WhatsApp and DMs, while also struggling to produce enough consistent Arabic health content to grow their social channels.
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Our Solution
Fine-tuned Arabic medical FAQ chatbot integrated with WhatsApp Business API and Instagram DMs, plus a GPT content pipeline generating 20+ weekly posts per platform in Egyptian Arabic dialect.
Tech & Tools Used
OpenAI GPT-4oWhatsApp Business APIPythonLangChainMeta Graph API
#AI Chatbot#Healthcare#Content Generation#NLP
